Dallas Security Systems also takes a great deal of pride in our service
after the sale is made and installation is completed. Like our Installation
Department, all of our Service Technicians go through background checks
and drug testing prior to starting work.
Our Service Technicians receive factory training on all types of burglar
alarm, access control, and CCTV systems. We keep a number of loaner units
and large replacement inventory to limit system downtime for our clients.
Our normal service hours are 8am to 5pm , Monday through Friday. We have
technicians on call 24 hours a day in the event that an emergency call
is necessary.
Maintenance Agreements are available with a number of options. They can
be custom designed to meet your individual needs. For example, you can
have a Maintenance Agreement to cover equipment only or one to cover
repair labor only. Or, we can offer an agreement to cover both equipment
and labor.
If you are having a difficult time getting your existing security service
on a prompt basis, check out DSS. In most cases, we offer same day service
if the request is made before 12 noon. If the request is made after 12
noon, the call is normally made on the next day.
Our normal service hours are 8am to 5pm , Monday through Friday. We have
technicians on call 24 hours a day in the event that an emergency call
is necessary.
